Privacy Policy

Last updated: 11/1/2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account on our platform
  • Complete your profile information
  • Contact tradespeople through our platform
  • Communicate with our customer support

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Connect customers with appropriate tradespeople
  • Process transactions and send related information
  • Send technical notices and security alerts
  • Improve our platform and user experience

3. Information Sharing

We may share your information in the following circumstances:

  • With tradespeople when you request their services
  • With your consent or at your direction
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

5. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Erase your personal data
  • Restrict processing of your personal data
  • Data portability
  • Object to processing

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@available-trade.com.